Amazon Delivery Notifications Not Working on Echo Devices

Alexa Not Responding or Understanding

Amazon Echo and Alexa-enabled device users are reporting issues with delivery notifications and Alexa's ability to understand or respond to delivery-related queries. Customers have noticed that they're not receiving any delivery notifications despite packages being delivered to their doorsteps.

Troubleshooting Tips

Amazon suggests users check the following:

• Ensure your Echo device is connected to the internet.
• Make sure the Amazon Alexa app is updated to the latest version.
• Check your delivery settings within the Amazon Alexa app.

Contacting Amazon

If the above steps do not resolve the issue, Amazon advises customers to contact them directly for further assistance:

• For orders shipped by Amazon, users should contact Amazon Customer Service.
• For orders shipped by third-party sellers, users should contact the seller directly.